Once you've finished your online shopping with Sabili and completed the checkout process, we'll send you an acknowledgement email to the address you've provided. This email serves to confirm that we have received your order.

Your email will include all the important details about your order, including the items you've selected, your delivery address, and your chosen method of payment. If everything in this email is correct, you can consider your order confirmed.

Do please keep an eye on your inbox, as well as any spam or junk folders, just in case it gets diverted. If you do not receive this acknowledgement within 24 hours, please reach out to our customer service team who will be more than happy to assist.

Thank you for choosing Sabili. Your trust in us supports our journey in making contemporary, urban clothing with a reduced environmental impact. We look forward to serving you and connecting our shared love for fashion that respects individuals and our world.

Yes, there's a possibility to amend your delivery details, but it's not guaranteed. If you realise you've made an error in your shipping address, we urge you to get in touch with us immediately. Depending on the current status of your order's dispatch, we may be able to make the necessary alterations. The sooner we know, the better we'll be able to assist.

Yes, we certainly do ship internationally. Sabili is proud to have a global reach, bringing our unique, urban styles to individuals around the world.

We have partnered with reliable couriers to ensure that our garments, crafted with careful attention to reduced environmental impact, reach you no matter where you reside.

Please be aware that orders sent outside of the UK may be subject to customs charges. These are determined by the customs department of the destination country and the cost will vary depending on the destination and the value of the items ordered. Unfortunately, we have no control over these charges, and they must be covered by you, the recipient.

Our aim is to ensure a smooth delivery process. As soon as your parcel leaves our studio, we will send you a dispatch confirmation email with your tracking number so you can keep an eye on your order's progress.

Thank you for choosing Sabili and for embracing our commitment to contemporary fashion that respects all individuals and our shared environment. We look forward to bringing a bit of our heritage right to your doorstep.

Since we're currently accepting pre-orders, it will take a bit of time to prepare your order. Once you place a pre-order, you can expect your carefully crafted pieces to arrive within a period of 6 to 8 weeks.

This timeframe allows our team to meticulously ensure every detail of your clothing aligns with our standards of quality and your expectations. From the moment your order leaves our studio, we'll keep you updated with tracking information so you can follow its journey to your doorstep.

Thank you once again for choosing Sabili, and for your patience and support as we endeavour to bring our shared love for contemporary fashion to life. We're thrilled to be part of your fashion journey.